Customer Service Representative

Company: Serpe Insurance Agency
Location: Chicago
Posted on: February 17, 2026

Job Description:

Job Description Job Description Benefits: Short and Long Term Disability Simple IRA Competitive salary Dental insurance Health insurance Paid time off Personal Lines Insurance Customer Service Representative We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, and other personal insurance policies. This role focuses on providing excellent customer service, processing policy changes, and assisting with renewals and claims inquiries. Responsibilities: Assist clients with policy questions, endorsements, renewals, and billing Process policy changes and issue certificates and documents Communicate with insurance carriers and representatives Maintain accurate client records and deliver prompt, professional service In Lincoln Park office full time 5 days a week Qualifications: Customer service or insurance experience preferred Property & Casualty license required Knowledge of AMS Client Management System Strong communication, organization, and multitasking skills

Keywords: Serpe Insurance Agency, Elgin , Customer Service Representative, Customer Service & Call Center , Chicago, Illinois