ElginRecruiter
the smart solution for Elgin jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Elgin
Posted on: October 11, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit www.mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLBrittanyB on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Elgin , Seasonal Partner Services Representative (Remote), Sales , Elgin, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Customer Service - Independent Beauty Sales Consultant
Description: We are currently hiring new professional, highly motivated and self sufficient IBSC Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products. This is a genuine job online (more...)
Company: Mommy Jobs Online
Location: Madison
Posted on: 10/21/2018

Sales Agent Work At Home
Description: REFERRAL AGENTS NEEDED 300 to 1,000 per week, part-time or full-time If you stink at selling and hate pressuring people, trying to convince them to buy stuff
Company: NuMedia
Location: Streamwood
Posted on: 10/21/2018

Evenings & Weekends Coats/Swim Sales Professional, Part Time: Bloomingdale's N. Michigan Ave, IL
Description: Overview: br br As a Sales Professional at Bloomingdale's your primary focus is to build and maintain relationships with your clients. You are the most critical link in ensuring that our customers' (more...)
Company: Bloomingdale's
Location: Chicago
Posted on: 10/21/2018


At Home Customer Service Agent
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: Mommy Jobs Online
Location: Glenview
Posted on: 10/21/2018

Sales Representatives Bolingbrook 188748
Description: Sales Representatives needed in Bollingbrook Are you outgoing and customer-focused Do you enjoy working with the public If you answered yes to these questions, working as
Company: NetHire
Location: Joliet
Posted on: 10/21/2018

Enterprise Sales Representative - Multiple locations
Description: What does an Enterprise Sales Representative do for Teesnap The Enterprise Sales Representative will ambitiously prospect new accounts for TeeSnap. Using your competitive drive, you will sell a technologically (more...)
Company: Allegiant Airlines
Location: West Chicago
Posted on: 10/21/2018

Professional Furniture Sales - Mokena, IL
Description: SummaryThe Retail Sales Associate RSA is responsible for building the guest experiences that are the foundation of the Company's retail success. This position will provide world-class service to guests (more...)
Company: Ashley Furniture
Location: Bedford Park
Posted on: 10/21/2018

Professional Furniture Sales - Niles, IL
Description: SummaryThe Retail Sales Associate RSA is responsible for building the guest experiences that are the foundation of the Company's retail success. This position will provide world-class service to guests (more...)
Company: Ashley Furniture
Location: Flossmoor
Posted on: 10/21/2018

Outbound Business-to-Business Experience Wanted
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Bolingbrook
Posted on: 10/21/2018

Outbound Business-to-Business Experience Wanted
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Buffalo Grove
Posted on: 10/21/2018

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Elgin RSS job feeds