3 Days Left: Customer Sales Account Manager

Company: Staples, Inc.
Location: Rockford
Posted on: June 25, 2025

Job Description:

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. The Business Development Team builds strong partnerships with new & existing Quill customers by understanding what they value most and how Quill can provide a meaningful growth-based solution leveraging education contracts and custom-built programs. They do this by conducting outbound lead calling in accordance with department sales strategies including both education vertical focus as well as commercial. They are the initial primary contact for customers they’re working to onboard with focus on increasing net sales, gross profit, and consolidation from other vendors. They create effective pipelines for education opportunities, platinum program. Opportunity to join a growing team and support an expanding customer base! What you’ll be doing: - Focus on making outbound calls to non-ordering prospects or existing customers with the objective of driving new business and sales growth. - Create and present custom pricing solutions to potential high growth customers. - Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. - Leverage solutions that are most meaningful to customers to gain commitment and drive growth and onboard to our account managed teams. - Qualify prospects, from internal and external leads, based on customer size, spend, and potential while routing opportunities to fellow sales team members based on sales qualifiers. - Meet and exceed monthly/quarterly quotas and key metrics. - Maintain accurate and up-to-date records in CRM at all times, including activity logs and pipeline. - Seek ways to constantly improve, absorb, and apply manager and peer led coaching. What you bring to the table: - Highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. - Strong performance in an environment that requires adaptability to change. - Strong presentation skills. - Self-starter results oriented. - Strong time management and organizational skills. - Not afraid to ask questions. You view challenges as opportunities. - You know the only way to handle rejection is to try again. - A customer first attitude. - Ability to think dynamically and remain calm under pressure. What’s needed- Basic Qualifications: - High school diploma or G.E.D - 1 years of sales or other relevant experience What’s needed- Preferred Qualifications: - Proven acquisition, sales, or account management experience We Offer: - Inclusive culture with associate-led Business Resource Groups - 112 Hours of PTO and Holiday Schedule (7 observed paid holidays 1 floating holiday) - Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Keywords: Staples, Inc., Elgin , 3 Days Left: Customer Sales Account Manager, Sales , Rockford, Illinois