Account Specialist / Inside Sales / Customer Servi

Company: Magnetic Technologies Corporation
Location: Marengo
Posted on: May 16, 2022

Job Description:

Job DescriptionJob purposeOutstanding opportunity for an individual to become part of the inside sales team focused on selling into Aerospace, Automotive, Consumer, Energy and Industrial marketplaces. Individual must be capable of multi-tasking and provide a professional image of the company both verbally and in writing. This position will be responsible for primary contact between the facility and customers in terms of actively contacting customer, quote generation, follow-up, order placement, expediting, and contractual negotiations. The successful Account Specialist will determine the best way to go about servicing the customer and ensuring timely follow up to various inquiries, utilizing the resources around them as necessary. Duties and responsibilities

• The primary purpose of the Account Specialist is to support established customers through aid in account management, business development, and new opportunities. The product sold is primarily permanent magnets and magnetic systems.
• Ensuring accurate completion of quote requests in an expedient time frame.
• Follow-up of quotes submitted to ensure Arnold Magnetic Technologies understands what is needed to win the business.
• Manage customer requirements including portals, score cards, expedites, OTD, pull ins, push outs, etc.
• Be the point person within the organization for designated customers and their portals. Facilitate training and roll out as required and appropriate. Create and manage work instructions for each portal.
• Provides information by collecting, analyzing, and summarizing information; responding to requests.
• Entering customer orders and communicating delivery schedules. Updating as required.
• Maintain CRM system and files as appropriate, including detailed call reports.
• Understanding drawings and qualifying requirements including all specifications on drawings. Communicate with customer to define at a high level the expectations and application needs.
• Create and manage work instructions for customer portals as required for assigned accounts.
• Other duties as assigned Qualifications
  • BA Business Administration or equivalent experience.
  • Experience in technical sales or marketing a benefit.
  • Business Development/Sales/Marketing Experience.
  • Technical: Technical competence to understand the products we sell and the methods used in their manufacture.
  • Commercially Astute: Able to interface with customers at all levels. Be able to articulate Arnold's value proposition. The end result is for Arnold materials to become specified into a new design.
  • Entrepreneurial: The candidate needs to work with the team to seek out new opportunities that can utilize our unique material capabilities, and identify ways to improve our systems to embrace the philosophy that "speed wins".
  • Creativity: How can we apply Arnold's unique technologies in order to solve emerging application issues? Working conditions
    • Sedentary Office Environment
    • May be exposed to industrial oils, toner, coolants, solvents, lubricants, adhesive and other chemicals. NOTE: All safety precautions will be used.
    • Could be exposed to work areas with excessive noise. NOTE: Ear protection available. Physical requirements
      • Could require intermittent and long periods of sitting and/or standing.
      • Required to do repetitive work, with fingers and hands
      • Periodic lifting of materials not to exceed 25 pounds. Direct reportsNot Applicable Arnold Magnetic Technologies is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/General Identity/Disability/Veteran

Keywords: Magnetic Technologies Corporation, Elgin , Account Specialist / Inside Sales / Customer Servi, Sales , Marengo, Illinois