Account Specialist / Inside Sales / Customer Servi
Company: Magnetic Technologies Corporation
Location: Marengo
Posted on: May 16, 2022
Job Description:
Job DescriptionJob purposeOutstanding opportunity for an
individual to become part of the inside sales team focused on
selling into Aerospace, Automotive, Consumer, Energy and Industrial
marketplaces. Individual must be capable of multi-tasking and
provide a professional image of the company both verbally and in
writing. This position will be responsible for primary contact
between the facility and customers in terms of actively contacting
customer, quote generation, follow-up, order placement, expediting,
and contractual negotiations. The successful Account Specialist
will determine the best way to go about servicing the customer and
ensuring timely follow up to various inquiries, utilizing the
resources around them as necessary. Duties and responsibilities
- The primary purpose of the Account Specialist is to support
established customers through aid in account management, business
development, and new opportunities. The product sold is primarily
permanent magnets and magnetic systems.
- Ensuring accurate completion of quote requests in an expedient
time frame.
- Follow-up of quotes submitted to ensure Arnold Magnetic
Technologies understands what is needed to win the business.
- Manage customer requirements including portals, score cards,
expedites, OTD, pull ins, push outs, etc.
- Be the point person within the organization for designated
customers and their portals. Facilitate training and roll out as
required and appropriate. Create and manage work instructions for
each portal.
- Provides information by collecting, analyzing, and summarizing
information; responding to requests.
- Entering customer orders and communicating delivery schedules.
Updating as required.
- Maintain CRM system and files as appropriate, including
detailed call reports.
- Understanding drawings and qualifying requirements including
all specifications on drawings. Communicate with customer to define
at a high level the expectations and application needs.
- Create and manage work instructions for customer portals as
required for assigned accounts.
- Other duties as assigned Qualifications
- BA Business Administration or equivalent experience.
- Experience in technical sales or marketing a benefit.
- Business Development/Sales/Marketing Experience.
- Technical: Technical competence to understand the products we
sell and the methods used in their manufacture.
- Commercially Astute: Able to interface with customers at all
levels. Be able to articulate Arnold's value proposition. The end
result is for Arnold materials to become specified into a new
design.
- Entrepreneurial: The candidate needs to work with the team to
seek out new opportunities that can utilize our unique material
capabilities, and identify ways to improve our systems to embrace
the philosophy that "speed wins".
- Creativity: How can we apply Arnold's unique technologies in
order to solve emerging application issues? Working conditions
- Sedentary Office Environment
- May be exposed to industrial oils, toner, coolants, solvents,
lubricants, adhesive and other chemicals. NOTE: All safety
precautions will be used.
- Could be exposed to work areas with excessive noise. NOTE: Ear
protection available. Physical requirements
- Could require intermittent and long periods of sitting and/or
standing.
- Required to do repetitive work, with fingers and hands
- Periodic lifting of materials not to exceed 25 pounds. Direct
reportsNot Applicable Arnold Magnetic Technologies is an equal
opportunity employer and does not discriminate on the basis of any
legally protected status or characteristic. Minority/Female/Sexual
Orientation/General Identity/Disability/Veteran
Keywords: Magnetic Technologies Corporation, Elgin , Account Specialist / Inside Sales / Customer Servi, Sales , Marengo, Illinois
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