Customer Service Representative (Monday through Friday 9:30am-6:30pm)

Company: Ortho Molecular Products
Location: Woodstock
Posted on: May 14, 2022

Job Description:

Job Description We are seeking a Customer Service Representative (Monday Through Friday 9:30am-6:30pm) to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: A passion to serve those in need Customer Service Excellence Strong desire to help and take ownership and seeing things through Troubleshoot basic and routine customer issues that are technical in nature assisting our customers with website registrations and order entry questions. Assist customers with questions and problems; research and provide a resolution Listen attentively to customer needs and concerns; demonstrate empathy and build rapport --- Qualifications: 2 years experience in Customer Service role, preferably in a call center High School education required, college degree a plus Be customer centric, action oriented and diligent to provide responsive solutions in a fast paced environment Solid understanding of computer basics (Windows, Excel, Word, Outlook & Internet) Must be authorized to work in the U.S. as Sponsorship is not provided Company Description For more than 30 years, Ortho Molecular Products has formulated and manufactured dietary supplements that help people achieve their best health. We partner exclusively with health care practitioners because we believe the transformation of medicine can only be achieved when practitioner and patient are working together to address the root causes of health concerns. While having great processes and quality materials is good, what really sets Ortho Molecular Products apart is our great employees. We are looking for dedicated professionals who have a passion for our industry and the work they do. Whether that means you are cleaning a manufacturing room, putting together the latest graphics for our product catalog, or meeting with a physician to discuss how we can improve their practice. During a time when many companies are looking to reduce staff, we are looking for more qualified individuals who want a career with a stable and growing company.

Keywords: Ortho Molecular Products, Elgin , Customer Service Representative (Monday through Friday 9:30am-6:30pm), Sales , Woodstock, Illinois