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CCB - Specialist I - Fraud-Elgin, IL

Company: JP Morgan Chase
Location: Elgin
Posted on: September 11, 2019

Job Description:

Job DescriptionChase, a leading provider of diverse financial services worldwide, is actively seeking team members to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction. Chase employees are engaged and have a passion for their work. Our continued success is solely dependent on the talent that we attract to our organization and the contributions they make to our ever changing environment. 'The Fraud Hotline team is an inbound phone operation that services customers and employees on fraudulent alerts/activities by performing reasonable investigations. Our Fraud group ensures our customers receive the best fraud detection and protection in the industry. Whether this involves credit card, debit card, and/or deposit accounts, our operational strategies are aimed at mitigating fraud losses to the Bank and our customers.' * Minimum Qualifications: * High School diploma/GED required * Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face to face * Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred * Must be willing to work in an environment that requires 100% phone-based customer interaction See how our specialists make a real difference for our customers: Work Schedule: Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter. This position requires that you attend the training as scheduled and the hours may not coincide with your regularly scheduled hours.by Jobble

Keywords: JP Morgan Chase, Elgin , CCB - Specialist I - Fraud-Elgin, IL, Other , Elgin, Illinois

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