ElginRecruiter Since 2001
the smart solution for Elgin jobs

Virtual Customer Care Specialist

Company: mommy jobs online
Location: Elgin
Posted on: August 17, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is now seeking Virtual Customer Care Specialist. Were a natural health company that sells supplements and nutrition programs online. And were currently looking for an A-player to join our team and help assist our AMAZING customers. Ill share the details of the position in a moment. First, a bit about our ideal candidate (please read every word the follows). In a nutshell, its someone who has worked in or is currently working in a virtual position (i.e. highly self-disciplined and can get the job done with minimal supervision). Furthermore, the ideal candidate is Reliable. Im talking about very reliable. Not the, This usually doesnt happen, but it happened again type. Were a small team and everyone must pull their weight. That means showing up every day and on time no exceptions (save for a major emergency). A natural with people (i.e. very personable and someone who easily makes conversation even with a perfect stranger). Furthermore, its someone who loves talking to and helping customers. Experienced and comfortable with taking incoming calls/making outgoing calls. Patient, kind, and courteous. The words, please and thank you should be your go-to words when communicating with a customer. Happy to perform repetitive tasks and answering the same core group of questions day-in and day-out. Is fairly tech-savvy. Nothing advanced but you must know your way around Email clients, Microsoft Office, and apps like Skype. Fast at typing (at least 50 WPM). Highly organized, and can multi-task with ease. The ideal candidate likely works off checklists and makes sure repetitive tasks are completed with pinpoint accuracy. Detail orientated. Glossing over things just wont do. In fact, try this. At the bottom of this ad youll find a link to an application. When youre done reading the entire ad (and only then) click through and fill it out. The last section asks you to provide additional comments or feedback. Go ahead and write the name of your favorite song in there. Cool and relaxed but always pushing to get things done. Its important that you take responsibility and your main focus is always delivering results. Does all of the above describe you? Great, then keep reading for the job description The main components of the work would be: Responding to every one of our customers inquiries via telephone and email (online ticketing system) in a timely fashion. Typical scenarios include tracking lost packages, helping people log on to our website, issuing instructions for returns, and answering basic health questions after learning our products inside and out. Making sure every customer is fully satisfied with the proposed resolution you put forth. And above all, keeping your cool and remaining professional when conflicts inevitably arise. If you dont have thick skin, this position is probably not for you. Heres why The overwhelming majority of our customers are a pleasure to deal with. But on occasion, you will interface with someone that is irate, or rarely, even hostile. Whether justifiably so, or not, it is your duty to make things right and turn them into a raving fan. Processing credits for customers who choose to return items. Communicating with our fulfillment team to identify and correct mistakes with shipments. As well as several other administrative/web-based tasks related to customer care This is a full-time, work from home position. Currently, we have an opening for 8 am. 5 p.m. EST and 2 - 8 p.m. EST, Monday through Friday. Weekend hours are also an option. We offer a full health benefits package (includes dental and vision), paid sick time off and performance bonuses. Pay: $15.00 per hour / DOE To Become An Agent Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process. Reference agent id code MJOLShannonD when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: mommy jobs online, Elgin , Virtual Customer Care Specialist, Other , Elgin, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Be a Shipt Shopper, AKA paid grocery pro
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Waukesha
Posted on: 08/18/2019

Inbound Travel Consultant
Description: Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client (more...)
Company: Mommy Jobs Online
Location: Waukesha
Posted on: 08/18/2019

Work From Home
Description: Travel Reservation Booking Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, (more...)
Company: Mommy jobs online
Location: Tinley Park
Posted on: 08/18/2019


Interior Designer
Description: Are you an interior designer or someone with related experience or education Do you have a passion for interior design and sales Do you want a job that pays you for your talents Do you have an entrepreneurial (more...)
Company: Steinhafels
Location: Crystal Lake
Posted on: 08/18/2019

Deliver with EatStreet
Description: Deliver with EatStreet To fulfill our mission of hooking up people's hunger, we need motivated and enthusiastic individuals to join the EatStreet Delivery team Perks: - Drivers can earn up to 12 an (more...)
Company: Eat Street
Location: Janesville
Posted on: 08/18/2019

Class A CDL Owner Operator Careers (Janesville,WI)
Description: Looking for Consistent Home Time and Great Pay RT T is looking for a Quality Driver to fill a Dedicated LaneWe are currently accepting applications for Owner Operators, Company Drivers, and Drivers wanting (more...)
Company: RT&T Enterprises
Location: Janesville
Posted on: 08/18/2019

Disabled and Convicted Felons are all Welcome to work for us ASAP!
Description: IMMEDIATE OPENINGS AVAILABLE We need help getting back to our prospects that have requested information
Company: Ameriplan
Location: Tinley Park
Posted on: 08/18/2019

Crew Member * Crystal Lake, IL - Highway
Description: Discover what's right for you. At Wendy's, you'll find a fast-paced, high-energy environment where everyone on the team works together, and also knows how to have fun br br As a Crew Member at Wendy's, (more...)
Company: Wendy's
Location: Crystal Lake
Posted on: 08/18/2019

Appointment Setting Work from Home
Description: Are you seeking a career that will allow you the ability to work from home with a greater earning potential TeleReach Corporate offers both. As a Business Development Representative with TeleReach, you (more...)
Company: TeleReach Corporate
Location: Hoffman Estates
Posted on: 08/18/2019

PT Marketing Associate - Perfect for Moms & Dads!
Description: Growing Wellness company is now seeking a Sales Marketing Associate to work Part Time. This position allows
Company: AmeriPlan USA
Location: Crystal Lake
Posted on: 08/18/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Elgin RSS job feeds