IT/Help Desk Service Coordinator
Company: St. Charles Community Unit School
Location: Saint Charles
Posted on: March 19, 2023
Information Technology Services/Computer Technician
ITS Peck Road
The Helpdesk Service Coordinator works primarily within the
district's helpdesk system to assign, expedite, and potentially
resolve help tickets. This role is focused on accurate ticket entry
and ensuring proper assignment of issues to specialized IT staff.
The Helpdesk Service Coordinator works with staff electronically
and via phone to speed issue resolution while providing excellent
customer service. This position works as a member of the IT
Customer Service Team and reports to the Supervisor of
See job description. Position is union exempt, 12 month full time, with the salary range $50,000 - $66,000.
Keywords: St. Charles Community Unit School, Elgin , IT/Help Desk Service Coordinator, Other , Saint Charles, Illinois
here to apply!