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IT/Help Desk Service Coordinator

Company: St. Charles Community Unit School
Location: Saint Charles
Posted on: March 19, 2023

Job Description:

Position Type:
Information Technology Services/Computer Technician

Date Posted:

ITS Peck Road

Date Available:
The Helpdesk Service Coordinator works primarily within the
district's helpdesk system to assign, expedite, and potentially
resolve help tickets. This role is focused on accurate ticket entry
and ensuring proper assignment of issues to specialized IT staff.

The Helpdesk Service Coordinator works with staff electronically
and via phone to speed issue resolution while providing excellent
customer service. This position works as a member of the IT
Customer Service Team and reports to the Supervisor of
Technology Operations.

See job description. Position is union exempt, 12 month full time, with the salary range $50,000 - $66,000.


  • Helpdesk Service Coordinator, ITS.pdf

Keywords: St. Charles Community Unit School, Elgin , IT/Help Desk Service Coordinator, Other , Saint Charles, Illinois

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