IT/Help Desk Service Coordinator
Company: St. Charles Community Unit School
Location: Saint Charles
Posted on: March 19, 2023
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Job Description:
Position Type:
Information Technology Services/Computer Technician
Date Posted:
12/22/2022
Location:
ITS Peck Road
Date Available:
01/03/2023
The Helpdesk Service Coordinator works primarily within the
district's helpdesk system to assign, expedite, and potentially
resolve help tickets. This role is focused on accurate ticket
entry
and ensuring proper assignment of issues to specialized IT
staff.
The Helpdesk Service Coordinator works with staff
electronically
and via phone to speed issue resolution while providing
excellent
customer service. This position works as a member of the IT
Customer Service Team and reports to the Supervisor of
Technology Operations.
See job description. Position is union exempt, 12 month full time,
with the salary range $50,000 - $66,000.
Attachment(s):
Keywords: St. Charles Community Unit School, Elgin , IT/Help Desk Service Coordinator, Other , Saint Charles, Illinois
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