Room Attendant

Company: Q Center
Location: Saint Charles
Posted on: November 22, 2022

Job Description:

Q Center is looking for Full-Time Room Attendants to join our team!

This position is eligible for a $1000 sign-on bonus after 90 days of continuous employment with good standing expectation.

Job Summary

Housekeeping Staff will provide flexible support to all aspects of the Housekeeping Department. Responsibilities will range from maintaining high standards in guest rooms to public areas, food service space and office space.

Scheduled shifts for this position will be 8:00am-4:30pm.

Education & Experience:

--- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical requirements:

--- Flexible and long hours sometimes required.
--- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
--- Ability to stand during entire shift.
Fundamental Requirements

--- Employees must at all times be attentive, friendly, helpful and courteous to all guests and fellow employees.
--- Ensure overall guest satisfaction. Use proper two-way radio etiquette when communicating with other employees; respond to all calls in a timely manner.
--- Practice safe work habits to ensure safety to guests, fellow employees and self.
--- Handle items for "Lost and Found" according to the center standards.
--- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
--- Report maintenance issues by dialing 0 or calling the Housekeeping Manager/Director.
--- Keep hallways, public areas and closets neat and organized; arranging furniture per standard set up or shift check list.
--- Be familiar with correct bathroom, office, classroom, furniture and kitchen cleaning procedures.
--- Collect all recyclables and trash, as needed.
--- At the end of shift, collect all trash from public areas and back of the house and take to/dispose in outside trash dumpsters, per center procedures.
--- Vacuum guest corridors; sweep, mop, scrub, wax and polish hard floors.
--- Maintain cleanliness and sanitation in public restrooms.
--- Adhere to the schedule and assigned checklist for project cleaning of public areas.
--- Thoroughly clean all assigned guestrooms, according to standards; including high and low dusting, replacing linens and towels, vacuuming, emptying wastebaskets, keeping the bathroom sanitized, wiping down mirrors and windows and replacing amenities.
--- Complete all pre-cleaning duties, including but not limited to, replenishing guest supplies, cleaning supplies and linen for housekeeping cart set-up.
--- Remove all trash and dirty linen from guestrooms and hallways and transport to proper locations.
--- Restock housekeeping cleaning cart for next day's use.
--- Replenish chemical bottles, adhering to expirations and safety standards.
--- Comply with Q Center safety protocol to clean guest rooms with the door propped open and never entering a guestroom when the guest is present.
--- Utilize the guest room phone to report room status.
--- Maintain and update the manual guest room cleaning assignment document with room status.
--- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Manager/Director.
--- Maintain a working knowledge and commit to using Q Center's cleanliness standards.
--- Comply with Q Center protocols for personal cleanliness, mask wearing, physical distancing.
--- Participate in assisting other departments as needed and directed by Q Center management.
--- Be willing to adjust work schedule to meet the unique business needs for Housekeeping and other departments.
Company Overview

Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

EEO is the Law Supplement Notice Pay Transparency

If you require a reasonable accommodation to complete an application, please email your request to careers@qcenter.com and provide the job title to which you are applying.

Keywords: Q Center, Elgin , Room Attendant, Other , Saint Charles, Illinois