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Certified Recovery Support Specialist (CRSS)

Company: Family Service Association of Greater
Location: Elgin
Posted on: August 1, 2022

Job Description:

EMPLOYMENT OPPORTUNITY Certified Recovery Support Specialist (CRSS) Type: Full-Time (37.5 hours/week) Location: Community-Based Recruiting Bonus: $1,500- 2,500 SUMMARYThe Certified Recovery Support Specialist (CRSS) shall provide recovery-oriented, person-centered, and trauma informed crisis services; serve as an advocate; provide information and support for individuals in an emergency setting. The CRSS will possess the skills to maintain a high level of professionalism, ethics and positive interactions. The CRSS will work in tandem with the Crisis Cares Mobile Crisis Responders in responding to crisis situations in the community, provide case management, and make appropriate referrals and linkage to clients within 90 days of initial assessment. Obtain CRSS certification within one year of employment.ESSENTIAL DUTIES AND RESPONSIBILITIESReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Respond to crisis calls for designated areas and at scheduled times in tandem with a Mobile Crisis Responder for the purpose of providing peer support, information, and advocacy as appropriate.Provide case management and linkage to services for clients in the Crisis Cares program. Work collaboratively as a team member that includes individuals, families, children, agency staff, and other providers in the community. Provide education, support, and mentoring to individuals and families receiving services in the Crisis Cares program.Assist and empower clients of the agency to make informed decisions about all aspects of treatment.Responsible for providing direct service to clients and families at a minimum 50% that is documented in CIS (client database system) as an event note/bill.Consult with therapist/crisis workers regularly regarding shared clients.Assist in maintaining resource directory for the geographical area serviced by the Crisis Cares provider. Supervision Responsible for attending Team Meeting once a month.Responsible for discussing cases with supervisor in clinical, individual and/or group supervision.Responsible for reporting to supervisor on an on-going basis potentially problematic situations/cases, and emergency or crisis situations. Administrative Responsible for completion of and meeting deadlines for all clinical paperwork for active clients and crisis clients.Responsible for completion of and meeting deadlines for all agency administrative paperwork, including: CIS billing notes, time sheets, expense sheets and any other administrative or agency requested reports.Responsible for completion of and meeting deadlines for clinical paperwork necessary or appropriate for maintaining case files.Responsible for attending meetings as requested by Supervisor.Responsible for serving on Agency and/or Program Committees when requested by supervisor. Community Education/Public Relations Educate community regarding the needs of parents and families of children with a mental illness.Educate agency staff and other providers regarding the needs of parents and families of children with a mental illness.Responsible for facilitating positive networking relationships with community service providers and/or networks as assigned by supervisor. Other Duties/Special Assignments/Projects Be available to help develop materials and participate in special community education projects/presentations as requested by administrative staff.Perform other duties as assigned by supervisor.Perform incidental business related travel as needed.Participate in agency Risk Management and Continuous Quality Improvement activities.Perform job responsibilities with a positive attitudeResponsible for promoting collegiality at the workplace by working collaboratively with others.Participate in projects or other duties as assigned by supervisor.Responsible for any equipment assigned to be kept free from damage or loss. Any damage or loss of equipment needs to immediately be reported to Supervisor.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.?PHYSICAL AND ENVIRONMENTAL CONSIDERATIONSThe incumbent will be sitting in car for travel for several minutes every day. The incumbent is frequently expected to walk, sit, stand, bend and drive. The incumbent may also need to climb stairs on occasion. Must be able to lift up to 35 lbs. on occasion.The work environment is mostly field based and will have varying temperatures and noise level. The incumbent can expect to work in client's homes, schools, public libraries, community agencies, and some in office time.Workers may be required to stand for long periods of time such as if at a hospital and they do not have a space for you to sit while you work.Other physical demands include sitting, walking and carrying your equipment.Use of computers/surface pros 85% of the time.During training or other job duties (such as billing, additional training, team meetings), some of those duties can be complete at home with the permission of your supervisorIf at the office, crisis workers share a common area. Desks and seats are shared amongst other members of the team. Crisis workers do begin their day in the office for their scheduled day-time shifts.If the shared area becomes too loud, workers are allowed to utilize therapy office space downstairs (if the space is available) or there is a library area near the common space that can be used.There is also computer space downstairs near the bathrooms with two extra laptops available.The physical demands and work environment described here are representative of those that should be met by an employee to perform the essential functions of this job successfully.POSITION TYPE/EXPECTED HOURS OF WORKThis is a full-time position, 37.5 hours per week.TRAVELThis positions require extensive travel throughout the Kane and Kendall County areas and occasionally to areas outside of that.BENEFITSEligible for Medical, Dental, Life, Simple IRA, Flexible Spending, PTO and Holidays, flexible scheduling and access to an annual training budget of $250.RequirementsEDUCATION AND EXPERIENCEHigh School Diploma/GED or Higher Education. Reliable personal transportation, valid Illinois driver's license, and satisfactory driving history along with documentation verifying current automobile insurance. Must be flexible, able to respond to crisis calls within designated time frames, and able to travel and work weekend and evening hours as needed.Lived experience as a consumer of mental health. Related professional experience working in human service program and with people of diverse backgrounds. Ability to recognize trauma symptoms and support healing and recovery for youth exposed to trauma. Knowledge of childhood trauma and/or experience working with youth that have been exposed to trauma. Excellent oral and written communication skills. Strong negotiation and mediation skills. Ability to solve practical mathematical problems. Must obtain CRSS certification within one year of employment.

Keywords: Family Service Association of Greater, Elgin , Certified Recovery Support Specialist (CRSS), Other , Elgin, Illinois

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