IT Support Specialist

Company: Marklund
Location: Elgin
Posted on: May 11, 2022

Job Description:

Would you like to make a difference and be appreciated for what you do? Marklund is looking for a IT Support Specialist to join our team in Elgin! Hours of the position are typically 9 AM - 5 PM Monday through Friday.Who We Are: Marklund is a nonprofit organization that provides residential, educational and therapy services to infants, children, teens and adults with serious and profound developmental disabilities and special healthcare needs.With three residential locations "" the Marklund Hyde Center in Geneva, the Marklund Philip Center in Bloomingdale, and the Marklund Wasmond Center in Elgin, it is currently home to nearly 178 residents.The Marklund Day School offers Multi-Needs and Life Skills programs for children and young adults with multiple medical needs, and those diagnosed on the autism spectrum.In addition, our Community Day Services program at each site is a therapeutic day program for adults who reside at Marklund and those who come in from the community. Marklund provides a rich culture where everything we do contributes to our mission of " making everyday life possible for individuals with profound disabilities."Each and every employee's job contributes to Marklund's vision of providing a happy, safe purpose-filled life for every individual with intellectual and development disabilities, and is integral to enhancing the lives of the individuals we serve.As part of our private, not-for-profit network of services, you will learn what it's like to have the individuals we serve not only change your career, but also change your life.Essential Job Functions: Candidate will be working hand in hand with the Director of IT. Responsible for troubleshooting and resolving hardware, software and voice/data communication systems issues. Following up on IT requests in a timely manner and follow through to resolution Maintaining software updates Provide training on corporate software to team members Perform basic & advanced malware/virus removals and cleanups Enforce network and file system security Perform basic general computer hardware repairs Monitor data backup & recoveryWe care about your safety! At Marklund, we follow Illinois Department of Public Health (IDPH) guidelines and take necessary precautions as recommended by the CDC to keep our facilities safe including: Daily temperature checks and screenings for everyone who enters any one of our buildings Social distancing and wearing masks Providing direct care staff with PPE Regular cleaning of frequently used objectsApply Now! EOExperience and Skills 4+ years of experience working in IT operations and overseeing large information technology projects High School Diploma required IT certifications preferred, but not required. Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems. Strong interpersonal skills and ability to effectively communicate with teams across the entire organization. Excellent leadership and decision-making skills. Ability to work independently and as a member of a team. Strong knowledge of project management principles Knowledge of Server/PC/Phone/Switching maintenance and repair. Strong knowledge of Cloud based software.Preferred skills or knowledge in the following categories: Windows and MacOS administration Active Directory/Azure Active Directory Hardware/Software familiarity (Cisco/Meraki, Sophos, Barracuda, Aruba)Preferred Technical Experience Relevant experience with Microsoft Windows server operating systems, Active Directory, Group Policies, Cyber Security and TCP/IP networking. Experience in implementing and executing patch management solutions. Experience in deploying, implementing and configuring endpoint protection solutions. Experience in writing system documentation, system specifications/requirements, presentations, and training materials. Job Benefits We want to be a positive influence in your career path Whether you work at Marklund for 1 year, 5 years or 50 years, we want to be a positive influence in your career path . When you join the Marklund team, you receive the following:Compensation & Benefits we offer YOU Full-Time Employees: Competitive Pay Medical, Dental and Vision Insurance Plans Flexible Spending Account (FSA) Health Savings Account (HSA) Company Paid Life Insurance for all FT employees Voluntary Life Insurance Company Paid Long-Term Disability Voluntary Short -Term Disability Paid Time Off (PTO)* *School Employees Receive " Closed Days"and Sick/Personal PTO Cash-In & Conversion Twice Per Year Tuition Reimbursement Extended Sick Bank 7 Paid Holidays per Year Full-Time and Part-Time Employee Benefits: Competitive pay Credit Union Membership Retirement Savings Plan "" eligible upon hire Marklund matches up to 5%Ways we appreciate YOU Annual Employee Recognition Dinner and Celebration Years of Service Awards and Gifts beginning at 5 years Claire Haverkampf (founder) Annual Commemorative Award You Caught My Eye "" Monthly Employee Award Thanksgiving Turkey Employee Referral Bonus Program Employee Assistance ProgramTraining & Growth Opportunities for YOU We promote from within whenever possible You are paid while you train: In-House Training Programs Leadership Training Program Employee Workshops on a variety of topics Benefits/Programs subject to change.

Keywords: Marklund, Elgin , IT Support Specialist, Other , Elgin, Illinois