IT Support Specialist
Company: Marklund
Location: Elgin
Posted on: May 11, 2022
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Job Description:
Would you like to make a difference and be appreciated for what
you do? Marklund is looking for a IT Support Specialist to join our
team in Elgin! Hours of the position are typically 9 AM - 5 PM
Monday through Friday.Who We Are: Marklund is a nonprofit
organization that provides residential, educational and therapy
services to infants, children, teens and adults with serious and
profound developmental disabilities and special healthcare
needs.With three residential locations "" the Marklund Hyde Center
in Geneva, the Marklund Philip Center in Bloomingdale, and the
Marklund Wasmond Center in Elgin, it is currently home to nearly
178 residents.The Marklund Day School offers Multi-Needs and Life
Skills programs for children and young adults with multiple medical
needs, and those diagnosed on the autism spectrum.In addition, our
Community Day Services program at each site is a therapeutic day
program for adults who reside at Marklund and those who come in
from the community. Marklund provides a rich culture where
everything we do contributes to our mission of " making everyday
life possible for individuals with profound disabilities."Each and
every employee's job contributes to Marklund's vision of providing
a happy, safe purpose-filled life for every individual with
intellectual and development disabilities, and is integral to
enhancing the lives of the individuals we serve.As part of our
private, not-for-profit network of services, you will learn what
it's like to have the individuals we serve not only change your
career, but also change your life.Essential Job Functions:
Candidate will be working hand in hand with the Director of IT.
Responsible for troubleshooting and resolving hardware, software
and voice/data communication systems issues. Following up on IT
requests in a timely manner and follow through to resolution
Maintaining software updates Provide training on corporate software
to team members Perform basic & advanced malware/virus removals and
cleanups Enforce network and file system security Perform basic
general computer hardware repairs Monitor data backup & recoveryWe
care about your safety! At Marklund, we follow Illinois Department
of Public Health (IDPH) guidelines and take necessary precautions
as recommended by the CDC to keep our facilities safe including:
Daily temperature checks and screenings for everyone who enters any
one of our buildings Social distancing and wearing masks Providing
direct care staff with PPE Regular cleaning of frequently used
objectsApply Now! EOExperience and Skills 4+ years of experience
working in IT operations and overseeing large information
technology projects High School Diploma required IT certifications
preferred, but not required. Excellent understanding of computer
systems, security, network and systems administration, databases
and data storage systems, and telecommunications systems. Strong
interpersonal skills and ability to effectively communicate with
teams across the entire organization. Excellent leadership and
decision-making skills. Ability to work independently and as a
member of a team. Strong knowledge of project management principles
Knowledge of Server/PC/Phone/Switching maintenance and repair.
Strong knowledge of Cloud based software.Preferred skills or
knowledge in the following categories: Windows and MacOS
administration Active Directory/Azure Active Directory
Hardware/Software familiarity (Cisco/Meraki, Sophos, Barracuda,
Aruba)Preferred Technical Experience Relevant experience with
Microsoft Windows server operating systems, Active Directory, Group
Policies, Cyber Security and TCP/IP networking. Experience in
implementing and executing patch management solutions. Experience
in deploying, implementing and configuring endpoint protection
solutions. Experience in writing system documentation, system
specifications/requirements, presentations, and training materials.
Job Benefits We want to be a positive influence in your career path
Whether you work at Marklund for 1 year, 5 years or 50 years, we
want to be a positive influence in your career path . When you join
the Marklund team, you receive the following:Compensation &
Benefits we offer YOU Full-Time Employees: Competitive Pay Medical,
Dental and Vision Insurance Plans Flexible Spending Account (FSA)
Health Savings Account (HSA) Company Paid Life Insurance for all FT
employees Voluntary Life Insurance Company Paid Long-Term
Disability Voluntary Short -Term Disability Paid Time Off (PTO)*
*School Employees Receive " Closed Days"and Sick/Personal PTO
Cash-In & Conversion Twice Per Year Tuition Reimbursement Extended
Sick Bank 7 Paid Holidays per Year Full-Time and Part-Time Employee
Benefits: Competitive pay Credit Union Membership Retirement
Savings Plan "" eligible upon hire Marklund matches up to 5%Ways we
appreciate YOU Annual Employee Recognition Dinner and Celebration
Years of Service Awards and Gifts beginning at 5 years Claire
Haverkampf (founder) Annual Commemorative Award You Caught My Eye
"" Monthly Employee Award Thanksgiving Turkey Employee Referral
Bonus Program Employee Assistance ProgramTraining & Growth
Opportunities for YOU We promote from within whenever possible You
are paid while you train: In-House Training Programs Leadership
Training Program Employee Workshops on a variety of topics
Benefits/Programs subject to change.
Keywords: Marklund, Elgin , IT Support Specialist, Other , Elgin, Illinois
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