FT Customer Experience Associate - Work From Home
Company: The Black Tux
Location: Carpentersville
Posted on: June 12, 2021
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay
/ Benefits (Health-Dental-Vision-401k-PTO) / Equipment provided +
wifi stipend - As a Customer Experience Associate you'll: Engage
and educate customers on all things The Black Tux- through multiple
contact channels- including: phone-chat-and-email (both inbound and
outbound); Adhere to all performance expectations and key metrics
including Customer Satisfaction and efficiency; De-escalate
customers concerns if there is a less than desirable experience;
Escalate site issues and troubleshoot with customers...Hiring Fast
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Keywords: The Black Tux, Elgin , FT Customer Experience Associate - Work From Home, Other , Carpentersville, Illinois
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