Call Center Representative- Fraud Prevention Specialist Virtual Hiring Event

Company: Chase
Location: Elgin
Posted on: January 12, 2021

Job Description:

Chase Virtual Hiring Event- Fraud Prevention Specialist Elgin, IL 1/13/21 (This is not a Remote position) Event Details Date: Wednesday, January 13, 2021 What We're Hiring For Call Center Representative- Fraud Prevention Specialist Intake Details:Requirements Must be willing to work in an environment that requires 100% phone-based customer interaction Minimum of one year of customer interaction or customer support experience strongly preferred YOU MUST COMPLETE A CHASE APPLICATION AND SPEAK WITH A CHASE RECRUITER PRIOR TO THE EVENT Call Center experience preferred Technical requirements You will need an audio and video compatible device. You might also need the Zoom application to participate in this event. What to bring to this event Please include a resume with your Chase application. Completing our online application prior to the event is strongly encouraged and will speed up the process. What to wear Dress code is Business casual (dress pants/skirt, button down/blouse, optional tie). About Chase Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America's households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,200 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to Chase.com. For career information, go to Chase.com/careers. What is a Virtual Hiring Event? Virtual hiring events are a great way for employers and jobseekers to connect, even if they aren't in the same physical location. Hiring is a human process, and they would like to talk with you online (either through chat, on the phone, or video) to see if you're a fit! Application Link: https://jpmc.fa.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/210055989/?utm_medium=jobshare Successful Fraud Specialists balance their focus on business results with offering options and finding solutions to help our customers. They also: Are very comfortable communicating with customers in a metrics-driven environment Are able to navigate multiple technologies while staying engaged with our customers Possess excellent negotiation and decision making skills; in addition to strong communication skills Possess strong customer focus with the ability to have detailed conversations with our customers Treat customers with respect and respond with empathy Demonstrate sensitivity and compassion in difficult situations Demonstrate personal excellence including punctuality, integrity and accountability Have the ability to work independently and in a team environment Think critically and exercise independent judgement

Keywords: Chase, Elgin , Call Center Representative- Fraud Prevention Specialist Virtual Hiring Event, Other , Elgin, Illinois