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Customer Account Rep in ELGIN, ILLINOIS

Company: Aerotek
Location: Elgin
Posted on: February 15, 2020

Job Description:

-Handle 150-200 inbound and outbound calls daily - Use customer service skills to determine customers' reasons for delinquency and offer appropriate solutions based customers' situations - Negotiate payment arrangements on past due accounts- Use time management skills to balance the quantity and quality of calls made and received as well as meeting deadlines for any assigned projects- Use organizational skills to manage resources and locate references to maximize efficiency while on the phone- Use verbal communication skills to gain a clear understanding of customers' situations, advise them of their options, and negotiate agreeable payment arrangements- Use written communication skills to clearly and concisely document customers' accounts of all necessary information requiredThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Elgin , Customer Account Rep in ELGIN, ILLINOIS, Other , Elgin, Illinois

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