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Remote Technical Support Specialist

Company: VirtualVocations
Location: Elgin
Posted on: April 16, 2019

Job Description:

A software company is in need of a Remote Technical Support Specialist.Candidates will be responsible for the following: Participating in root cause analysis and communicating findings to customersAssisting in monitoring class timesCorresponding with company departments and internal cross-functional teamsRequired Skills:2–3 years experience working in a service-oriented, customer support, technical support or related fieldFamiliarity with Apple and Microsoft Operating SystemsAbility to work evening and weekend hours to support students at peak times

Keywords: VirtualVocations, Elgin , Remote Technical Support Specialist, IT / Software / Systems , Elgin, Illinois

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