Digital Communications Senior Product Associate
Company: JPMorganChase
Location: Chicago
Posted on: April 2, 2026
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Job Description:
Description Unleash your expertise in product development and
optimization by leveraging user research, analyzing metrics, and
collaborating across one of the world’s most innovative financial
organizations. As a Senior Product Associate on the Digital
Communications team, you will leverage your expertise in product
development and optimization—guided by user research and customer
feedback—to create innovative products and continuously improve
existing offerings. You will collaborate closely with
cross-functional teams and play a crucial role in shaping the
future of our products and our ongoing success. Job
responsibilities Supports user research, journey mapping, and
market analysis to inform the strategic product roadmap and
identify high-value features for customers. Works closely with
product managers, designers, engineers, data specialists, and other
partners to facilitate communication and collaboration across
teams. Writes clear product requirements, epics, and user stories
to support the product development lifecycle. Drive process
improvements and best practices to enhance efficiency and
effectiveness in product delivery Considers and plans for upstream
and downstream implications of new features on the overall product
experience. Analyzes, tracks, and evaluates product metrics,
including delivery against time, cost, and quality targets across
the product development lifecycle. Identifies potential risks and
develops mitigation strategies to ensure smooth delivery; manages
the group’s risk and control book of work. Required qualifications,
capabilities, and skills At least 3 years of experience (or
equivalent expertise) in product management or a relevant domain.
Strong understanding of the product development lifecycle, with
hands-on experience in discovery and requirements definition.
Develops and applies knowledge of enterprise platform capabilities
to build reusable, reliable, and scalable services. Preferred
qualifications, capabilities, and skills Experience with Agile
product delivery and supporting tools (e.g., Jira, Confluence).
Self-driven; able to work independently and motivate a team with
minimal supervision; comfortable navigating an ambiguous
environment.
Keywords: JPMorganChase, Elgin , Digital Communications Senior Product Associate, IT / Software / Systems , Chicago, Illinois
