HR Records Splt II, HR
Company: EDWARD JONES
Location: Huntley
Posted on: May 13, 2022
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Job Description:
At Edward Jones, we help clients achieve their serious,
long-term financial goals by understanding their needs and
implementing tailored solutions. To ensure a personal client
experience, we have located our 15,000 branch offices where our
more than 7 million clients live and work. In a typical branch
office, a financial advisor meets with clients and receives branch
office support, so they can focus on building deep relationships
with clients. Headquarters associates in St. Louis, Tempe and
Mississauga provide support and expertise to help U.S. and Canada
branch teams deliver an ideal client experience. We continue to
grow to meet the needs of long-term individual investors. At Edward
Jones, the Human Resources division utilizes people expertise to
proactively drive high-impact solutions that deliver firm results.
Cultivating a highly talented and inclusive workforce, you---ll
guide an exceptional associate experience, enabling them to do
their best work. Here, you---ll enable continued firm growth
through professional and leadership development, workforce and
succession planning, inclusion & diversity, and talent acquisition
and engagement. By driving these human resources solutions, your
work will serve both firm and associates--- best interests and
support Edward Jones being recognized as a Best Place to Work. The
HR Records department is responsible for managing all pre/post hire
transactions for firm associates and pre/post onboarding
transactions for contractors in both the US and Canada. Support,
manage, and complete pre and post hire transactions for one or
multiple associate groups (HQ, Contractor, Branch, and FA) and
register them into the firms HR Management System (PeopleSoft) and
corresponding mainframe systems for all US and Canada associates.
Work includes but is not limited to such transactions as onboarding
new hire information, processing transfers, terminations, rehires,
leaves, compensation updates, processing unemployment claims and
conducting unemployment hearings. Coordinate, collect, and complete
required federal hiring documents and internal hiring documents
(i.e. Fingerprints, policies, i-9, eVerify) for all US and Canada
associates. Serve as customer service rep to handle questions
related to HR personnel information and PeopleSoft HRMS data.
Troubleshoot problems/questions related to associate/branch
information; bringing timely resolution to issues. Assist with
special projects, data clean-up and firm-wide initiatives as
needed. Serve as a back-up for one or more positions within the
department. Collaborate with various departments in the firm on
submitted transactions or inquiries; escalating issues when
necessary and fielding inquiries on processes and guidelines as set
by the firm. Assist areas with resolution and identify
opportunities for improvements or enhancements when appropriate.
Demonstrates "Subject Matter Expert" level of knowledge of
department procedures, HRMS system requirements, and interactions
throughout the firm. Provides knowledge transfer and training to
other team members. Participate in system testing --- assist in
preparing and executing test scripts for various processes.
Complete necessary training and keep up to date on changes in
processes or information necessary to perform the job. Responsible
for continually learning on the job through daily department
emails, team/department meetings, and continuing education
sessions. Education Bachelors preferred or relevant work experience
Experience 3 to 5 years of experience in a data processing
environment, customer service or equivalent Skills/Abilities
Excellent customer services and reconciliation skills Excellent
verbal/written communication skills Must be able to respond
verbally and in writing thorough answers/instructions and
direction; avoiding closed answers Organizational and time
management skills essential. Must be able to multi-task and
address/resolve deliverables in a timely manner Must be able to
learn and apply technical information relevant to the job;
maintaining data integrity at all times Microsoft Office
applications and Internet Explorer skills required 2021 FORTUNE 100
Best Companies to Work For-- By Great Place to Work-- and FORTUNE
Magazine --- Edward Jones was named No. 20 on the list. From
FORTUNE --2021 FORTUNE Media IP Limited. All rights reserved. Used
under license. FORTUNE and FORTUNE 100 Best Companies to Work For
are registered trademarks of Fortune Media IP Limited and are used
under license. FORTUNE and Fortune Media IP Limited are not
affiliated with, and do not endorse products or services of, Edward
Jones Investments. 2021 Corporate Equality Index --- Edward Jones
joins the ranks of 767 major U.S. businesses that received top
marks in the Foundation---s 19th annual scorecard on LGBTQ
workplace equality. From The Human Rights Campaign. All Rights
Reserved 2021 Training Top 100 list - Edward Jones ranked No. 19,
up six spots from last year in its 21st consecutive year on this
prestigious list. J.D. Power, 2021 --- Edward Jones has ranked
"highest in Employee Advisor Satisfaction among Financial
Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor
Satisfaction Study. Edward Jones received the highest score among
employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015,
2017-2021 Financial Advisor Satisfaction Studies of employee
advisors--- satisfaction among those who are employed by an
investment services firm. Visit jdpower.com/awards for more
information. Edward Jones does not discriminate on the basis of
race, color, gender, religion, national origin, age, disability,
sexual orientation, pregnancy, veteran status, genetic information
or any other basis prohibited by applicable law. At Edward Jones,
we value and respect our associates and their contributions, and we
recognize individual efforts through a rewards program that
promotes a long-term career, financial security and well-being.
Visit our career site to learn more about our total compensation
approach, which in addition to base salary, typically includes
benefits, bonuses and profit sharing. The salary range for this
role is based on national data and actual pay is based on skills,
experience, education, and other relevant factors for a potential
new associate: Salary: $38418 - $59462 Category: Headquarters
Keywords: EDWARD JONES, Elgin , HR Records Splt II, HR, Human Resources , Huntley, Illinois
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