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Business customer service

Company: Global Channel Management, Inc.
Location: Elgin
Posted on: December 1, 2019

Job Description:

Business Customer Service Representative needs Bachelor degree . Business Customer Service Representative requires: Knowledge/experience in a high volume, production environment. One or more years of B2B experience Multiple systems knowledge (ECPD, ACSS, WFM,). Strong mathematical and statistical skills. Microsoft Office products (MS Excel, MS Word and MS PowerPoint Business Customer Service Representative duties: providing support to internal and external customers partnering with the Business Sales Channel to service our customers, assist with escalations, and handle large research requests as required. The focus is to complete all requests sent through Workflow Manager with accuracy and in a timely manner; ensuring commitment times to our customers are maintained

Keywords: Global Channel Management, Inc., Elgin , Business customer service, Hospitality & Tourism , Elgin, Illinois

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