Customer Service Representative

Company: Avenica
Location: Bolingbrook
Posted on: May 15, 2025

Job Description:

We're evaluating talent for a variety of Customer Service and Operations opportunities in the automotive industry in Countryside, IL (Greater Chicago). If you enjoy solving problems, communicating clearly, and making a positive impact every day with great attention to detail, we want to connect! These roles offer long-term growth and skills development.

• This is an application for ongoing consideration for multiple in-person opportunities.
• Location: Opportunities will be in Countryside, IL outside of Chicago.
• Compensation: Starts at $16/hr starting for entry level positions with no experience required. Pay varies based on experience and position up to $20/hr.
• Roles can include: Sales Valet, Kiosk Agent, Inventory Coordinator, Administrative Assistant, and others
• NO sales or automotive experience required for entry level positions Comprehensive Benefits package for full-time employees including:
  • Medical, Dental, Vision coverage & HSA/FSA
  • Paid Parental Leave (Maternity, Paternity, Adoption)
  • Adoption Assistance Program
  • Life Insurance and 401K with Employer Match
  • Pet insurance and Employee discounts, & more! Responsibilities include:
    • Resolve customer inquiries by providing prompt, professional assistance and thoughtful solutions to ensure a positive and supportive experience.
    • Leverage computer programs to efficiently manage multiple tasks, prioritize responsibilities, and take initiative in resolving issues independently in a fast-paced environment.
    • Use internal systems to track customer interactions, complete paperwork, and ensure accurate documentation.
    • Assisting with billing questions, scheduling sales and service appointments, and educating customers on features.
    • Sales Valets Lot Tech assist with customer shuttles, car wash maintenance, cleaning show floor vehicles, etc. Minimum Qualifications:
      • Have 1+ year of customer service experience (automotive experience a plus)
      • High school diploma or equivalent required. Bachelor's degree a plus!
      • Are comfortable navigating multiple systems on the computer
      • Enjoy working in a fast-paced, customer-facing environment
      • Are detail-oriented and organized with strong verbal and written communication skills
      • Have a valid driver's license and acceptable driving record Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. HAALO is the next required step to complete this application. Who We Are: Avenica is a career launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers. How We Do It: In short, we know resumes don't tell the full story, so we've designed a career mapping experience. Thoughtfully designed checkpoints along the way will uncover unique skills, motivations, and preferences. Completing each step helps translate potential into performance, and can help us connect an individual's talents and aspirations to opportunities where they can truly thrive and provide them with the guidance to succeed. By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.

Keywords: Avenica, Elgin , Customer Service Representative, Hospitality & Tourism , Bolingbrook, Illinois