Customer Service

Company: JobGiraffe
Location: Elgin
Posted on: September 20, 2023

Job Description:

Customer Service / Administrative / Purchasing Customer Service and Purchasing Administrator Up to $55,000 plus full benefits As Customer Service and Purchasing Administrator, you will: Join a manufacturer of specialty chemicals Perform a combination of customer service, administrative, logistics and purchasing activities Receive complete training Communicate with customers and suppliers by phone and email Answer customer questions and inquiries Provide information on product details, pricing, availability and lead times Take, enter and process orders Update customer account information Coordinate with internal teams Learn to place purchase orders with suppliers Arrange and schedule shipments Monitor open purchase orders and customer orders Monitor inventory supply levels Learn to analyze inventory turn and Establish reorder points Process received materials in the database Troubleshoot customer and supplier issues and complaints as they arise Escalate complex issues as necessary Run routine and special reports Conduct routine and special analysis Handle special projects Perform other duties as assigned An ideal candidate profile will include: Customer Service experience Purchasing experience Proficiency with Microsoft Word and Excel A High School Diploma or Equivalent Pluses: +++ Chemicals Industry experience +++ An Associate's or Bachelor's Degree +++ Team Lead and/or Supervisory experience Northwest Suburbs of Chicago - Elgin, IL JobGiraffe's client is a specialist in the chemicals industry. JG ID #23-1502 - Elk Grove Village, IL 60007 - Lisa Tuttle, Lead Recruiter Employment Type: Full Time Years Experience: 3 - 5 years Salary: $50,000 - $55,000 Annual Bonus/Commission: No

Keywords: JobGiraffe, Elgin , Customer Service, Hospitality & Tourism , Elgin, Illinois