Pizza Maker(02792) 233 Dundee Ave
Posted on: May 16, 2022
We take pride in our team members and our team members take pride
in Domino's! Being the best pizza delivery company in the world
requires exceptional team members working together. At Domino's,
our people come first!
Customer Service Rep Job Description
About The Job
You got game? You got spring in your step? You want the best job in
the world! And schedules that work with you, not against you?
That's right, we live to beat the rush and make it possible to
make, bake or take pizzas during the hungry hours of the day and
night, part or full time. You'll have plenty of time left over for
school, hanging with your friends, or whatever. Sound good? Even if
you just need a second job for some extra cash, Domino's is the
perfect place for you.
We are searching for qualified customer service reps with
personality and people skills. We're growing so fast it's hard to
keep up, and that means Domino's has lots of ways for you to grow
(if that's what you want), perhaps to management, perhaps beyond.
Whether it's your hobby, main-gig, or supplemental job, drop us a
line. We're bound to have just the thing for you.
Many of our team members began their careers as delivery drivers
and today are successful Domino's franchise owners. From customer
service representative to management, General Manager to Manager
Corporate Operations or Franchisee, our stores offer a world of
Our mission is to recognize, appreciate, value and utilize the
unique talents and contributions of all individuals. To create an
environment where all team members, because of their differences,
can reach their highest potential.
- Must be 18 years of age or older
- Must be willing and able to work all stations in-store, such as
making menu items, assisting customers on the phone and in-store,
and expediting orders from the cut table
REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS:
Ability to add, subtract, multiply, and divide accurately and
quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone communication skills to take and
Ability to enter orders using a computer keyboard or touch
Operate all store equipment.
Stock ingredients from delivery area to storage, work area, walk-in
Receive and process telephone orders.
Clean equipment and facility approximately daily.
WORK CONDITIONS MAY INCLUDE EXPOSURE TO:
Varying and sometimes adverse weather conditions.
In-store temperatures ranging from 33 degrees in cooler to 90
degrees and above in some work areas.
Sudden changes in temperature in the work area and while
Fumes from artificial and natural scents or odors from food, gases,
air fresheners, etc.
Exposure to cornmeal dust.
Confined spaces, such as a walk-in cooler.
Hot surfaces, tools, and products from the oven up to 500 degrees
Sharp edges and moving mechanical parts.
REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited
to the following):
The ability to speak, hear, and understand verbal communication on
telephone and in person is necessary.
Near and mid-range vision is used for most in-store tasks.
Depth perception in necessary for all positions.
Personnel must have the ability to differentiate between hot and
Far vision and night vision are needed for delivery personnel.
The ability to direct activities, perform repetitive tasks, work
alone and with others, work under stress, meet strict quality
control standards, deal with people, analyze and compile data, make
judgments and decisions is necessary throughout shifts.
Most tasks are performed from a standing position.
Walking surfaces include ceramic tile, concrete, or linoleum in
some food process areas.
Height of work surfaces is between 36" and 48".
Walking is frequently required for short distances and short
Personnel must travel between the store and customer vehicles.
Delivery personnel must travel between delivery vehicles/e-bikes
and from the delivery vehicle/e-bike to the customer's
Paperwork is normally completed while sitting.
Driving to and from deliveries or meetings requires sitting.
Bulk product deliveries are made twice a week or more and are
unloaded by the team members on duty during the deliveries.
Deliveries may include cases of ingredients and supplies weighing
up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from the floor and stacked onto shelves up
to 72" high.
Dough trays weigh approximately 12 pounds, cases of products
weighing up to 25 pounds, and prepped items may need to be carried
from the walk-in cooler to the make-line.
Items such as cases of pizza sauce, weighing 30 pounds, may
occasionally need to be carried from the storage area to the prep
area, and from the prep area to the front of the store.
During delivery, carrying products while performing "walking" and
"climbing" duties may be required.
This may be required to move trays or products placed on dollies,
or to move empty trays or trash cans.
A stack of trays on a dolly is approximately 24" - 30" and requires
a force of up to 7.5 pounds to push.
Team members must infrequently navigate stairs or climb a ladder to
change air fresheners, clean walls, or perform maintenance.
During delivery of product, navigation of five or more flights of
stairs may be required.
Performed occasionally to stock shelves and to clean low areas.
Forward bending at the waist is necessary at the pizza assembly
Toe room is present, but workers are unable to flex their knees
while standing at this station.
Duration of this position is generally less than one minute and may
be repeated frequently.
Forward bending is also present at the front counter and when
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven, heat
lamp, or television controls, and to lift and lower objects to and
Workers reach down to perform tasks such as scooping cornmeal from
a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning
work surfaces, or answering phones.
Eye-hand coordination is essential. Use of hands is continuous
during the day.
Activities frequently require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms
Workers must manipulate a pizza peel when removing pizza from the
oven, and when using the different pizza cutters.
Frequent and/or forceful pinching is required in the assembly of
cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza
cutter, the pizza peel, and pizza boxes.
MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS
Team Members may be required to utilize pencils/pens, computers,
telephones, calculators, TDD equipment, pizza cutters, and pizza
peels, and scales.
Keywords: Domino's, Elgin , Pizza Maker(02792) 233 Dundee Ave, Hospitality & Tourism , Elgin, Illinois
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