eCommerce Merchandiser - Remote
Company: Other World Computing
Location: Woodstock
Posted on: May 11, 2022
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Job Description:
About Us:OWC is a fast-paced, friendly atmosphere that advocates
ingenuity and encourages every employee to contribute ideas towards
the discovery of the next innovative concept that could change the
world of technology. Our shared vision of the ultimate customer
experience is a key component to achieving the industry-leading
results OWC has become known for around the globe. We firmly
believe that the best in life is obtained through dedicated
teamwork and creativity.OWC is an environmentally conscious company
committed to the conservation of our planet's resources through the
use of renewable energy and company-wide recycling programs. Today
OWC is recognized as a leading zero-emissions Mac and PC technology
company. Other World Computing (OWC) has been providing the highest
quality hardware products and support to the computer industry
since 1988, specializing in Mac upgrades and expansion products to
extend the useful life of Macs and reduce e-waste. We have one of
the largest online catalogs for computer and iDevice enhancement
products through our e-commerce portal www.macsales.com and have
been steadily expanding the software solutions we provide as well
through our brands SoftRAID and Mediafour.OWC offers great benefits
such as medical, dental, vision, 401K, short/long term disability,
HSA and FSA accounts and a wellness program. We provide paid time
off and 6 paid holidays as well as flexible schedule and work from
home opportunities. We value our employees so there is potential
for career growth, cross functional training, stretch assignments
and ongoing educational opportunities.Job Summary:Other World
Computing is seeking an eCommerce Merchandiser to manage the
presentation of products for an established ecommerce leader in the
computer hardware/upgrade space. The primary focus of this role is
to enhance the user experience, improve onsite conversion, and
drive sales through effective product positioning, which includes
careful consideration of product naming, description/marketing
content, graphics, technical specs, promotions, on-site search,
product placement, and more. A successful candidate will
effectively leverage their experience, product knowledge, and
content creation skills, using innovative merchandising techniques
to provide engaging product information in an effective, easily
digestible presentation. Supervisory Responsibilities:None
Duties/Responsibilities: Leverage available analytics to improve
our understanding of customer shopping behavior, and identify
opportunities for improvement and optimization of those data
sources Leverage product knowledge, understanding of customer
behavior/psychology, and effective online selling techniques to
influence and improve all aspects of our online store, including
site structure, page design, visual presentation, onsite search and
more, ensuring friction-free purchase paths Manage/maintain product
selection and assortment for email campaign promotions Contribute
to product strategy/assortment strategy, including exclusive
business opportunities to grow online product offeringIdentify
meaningful category and product performance trends through data
analysis, and present thoughtful strategies to improve that
performanceAnalyze and observe pricing, messaging, functionality,
and presentation on competing retail/brand sitesWork with online
marketing team to build targeted landing pages for paid and organic
web traffic Manage special product and pricing promotions, from
inception to execution, and report on results Perform regular site
reviews to identify opportunities for product content improvements
Maintain repository of requests and feedback from customers,
employees, and management, ensuring timely and efficient use to
improve the overall customer experience Special projects as
assigned by leadershipRequired Skills/Abilities:5+ years'
experience in merchandising and/or building content for a B2C
e-commerce business, preferably in Computing Hardware or Consumer
Electronics Ability to identify and effectively communicate an
item's key selling points in a creative and compelling way (both
written and visual) that is on-brand, relevant, and tailored to
site visitors Experience managing large amounts of detailed product
data, content, pricing, image assets, etc.Detail-oriented, capable
of handling multiple projects at once, adept in navigating
ambiguity and rapidly changing/competing priorities Working
knowledge of modern eCommerce platforms and principles Strong
understanding of web analytics, including Google Analytics
Proficient with Microsoft Office (Excel, PowerPoint, etc.) and
Google Docs (Sheets, Slides, etc.) Experience with project
management/collaboration tools Category management experience is a
plus Onsite search management and optimization is a plus Website
optimization/testing platform experience is a plusAbility to
understand/code HTML/CSS is a plus Interest or experience in the
Computing Hardware/Memory/Storage industries is a plusA team player
with a positive attitude and willingness to learn and improve
Education and Experience:2+ years' experience in merchandising
and/or building content for a B2C e-commerce business, preferably
in Computing Hardware or Consumer Electronics.Physical
Requirements:The physical demands described here are representative
of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations will
be made to enable individuals with disabilities to perform the
essential functions. This job description supersedes prior job
descriptions. When duties and responsibilities change and develop,
the job description will be reviewed and is subject to changes of
business necessity. EEO/AA Employer Applicants must be currently
authorized to work in the United States. We are proud to be an
Equal Opportunity and Affirmative Action employer, and considers
qualified applicants without regard to race, color, creed,
religion, ancestry, national origin, sex, sexual orientation,
gender identity, age, disability, veteran status, or any other
protected factor under federal, state, or local law.
PI175323785
Keywords: Other World Computing, Elgin , eCommerce Merchandiser - Remote, Hospitality & Tourism , Woodstock, Illinois
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