eCommerce Merchandiser - Remote

Company: Other World Computing
Location: Woodstock
Posted on: May 12, 2022

Job Description:

About Us: OWC is a fast-paced, friendly atmosphere that advocates ingenuity and encourages every employee to contribute ideas towards the discovery of the next innovative concept that could change the world of technology. Our shared vision of the ultimate customer experience is a key component to achieving the industry-leading results OWC has become known for around the globe. We firmly believe that the best in life is obtained through dedicated teamwork and creativity.
OWC is an environmentally conscious company committed to the conservation of our planet's resources through the use of renewable energy and company-wide recycling programs. Today OWC is recognized as a leading zero-emissions Mac and PC technology company. Other World Computing (OWC) has been providing the highest quality hardware products and support to the computer industry since 1988, specializing in Mac upgrades and expansion products to extend the useful life of Macs and reduce e-waste. We have one of the largest online catalogs for computer and iDevice enhancement products through our e-commerce portal www.macsales.com and have been steadily expanding the software solutions we provide as well through our brands SoftRAID and Mediafour.
OWC offers great benefits such as medical, dental, vision, 401K, short/long term disability, HSA and FSA accounts and a wellness program. We provide paid time off and 6 paid holidays as well as flexible schedule and work from home opportunities. We value our employees so there is potential for career growth, cross functional training, stretch assignments and ongoing educational opportunities.
Job Summary :
Other World Computing is seeking an eCommerce Merchandiser to manage the presentation of products for an established ecommerce leader in the computer hardware/upgrade space. The primary focus of this role is to enhance the user experience, improve onsite conversion, and drive sales through effective product positioning, which includes careful consideration of product naming, description/marketing content, graphics, technical specs, promotions, on-site search, product placement, and more. A successful candidate will effectively leverage their experience, product knowledge, and content creation skills, using innovative merchandising techniques to provide engaging product information in an effective, easily digestible presentation.

Supervisory Responsibilities:
None
Duties/Responsibilities:
Leverage available analytics to improve our understanding of customer shopping behavior, and identify opportunities for improvement and optimization of those data sources
Leverage product knowledge, understanding of customer behavior/psychology, and effective online selling techniques to influence and improve all aspects of our online store, including site structure, page design, visual presentation, onsite search and more, ensuring friction-free purchase paths
Manage/maintain product selection and assortment for email campaign promotions
Contribute to product strategy/assortment strategy, including exclusive business opportunities to grow online product offering
Identify meaningful category and product performance trends through data analysis, and present thoughtful strategies to improve that performance
Analyze and observe pricing, messaging, functionality, and presentation on competing retail/brand sites
Work with online marketing team to build targeted landing pages for paid and organic web traffic
Manage special product and pricing promotions, from inception to execution, and report on results
Perform regular site reviews to identify opportunities for product content improvements
Maintain repository of requests and feedback from customers, employees, and management, ensuring timely and efficient use to improve the overall customer experience
Special projects as assigned by leadership
Required Skills/Abilities:
5+ years' experience in merchandising and/or building content for a B2C e-commerce business, preferably in Computing Hardware or Consumer Electronics
Ability to identify and effectively communicate an item's key selling points in a creative and compelling way (both written and visual) that is on-brand, relevant, and tailored to site visitors
Experience managing large amounts of detailed product data, content, pricing, image assets, etc.
Detail-oriented, capable of handling multiple projects at once, adept in navigating ambiguity and rapidly changing/competing priorities
Working knowledge of modern eCommerce platforms and principles
Strong understanding of web analytics, including Google Analytics
Proficient with Microsoft Office (Excel, PowerPoint, etc.) and Google Docs (Sheets, Slides, etc.)
Experience with project management/collaboration tools
Category management experience is a plus
Onsite search management and optimization is a plus
Website optimization/testing platform experience is a plus
Ability to understand/code HTML/CSS is a plus
Interest or experience in the Computing Hardware/Memory/Storage industries is a plus
A team player with a positive attitude and willingness to learn and improve
Education and Experience: 2+ years' experience in merchandising and/or building content for a B2C e-commerce business, preferably in Computing Hardware or Consumer Electronics.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

EEO/AA Employer

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.

PI175323190

Keywords: Other World Computing, Elgin , eCommerce Merchandiser - Remote, Hospitality & Tourism , Woodstock, Illinois