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PEST CONTROL DEPARTMENT MANAGER IN SCHAUMBURG FOR 70-PERSON BRANCH

Company: ABC Humane Wildlife & Pest Control Inc.
Location: Elgin
Posted on: October 12, 2019

Job Description:

IMPORTANT: Prior pest control experience is REQUIRED for this role. Position Summary: The role of Landmark Pest Control Department Manager is akin to that of a branch manager. The Department Manager role reports to the Executive Management team. Reporting to the Department Manager are the Field Quality Service Managers and the Office Manager. This is a 70-employee, 10,000 square foot branch. This position has a high degree of responsibility and is supported by an excellent administrative and management team. Duties include, but are not limited to : Coach staff on their call quality Create key performance indicators for each team member Ensure compliance with product labels, licensing, training, and company policies Resolve customer complaints and issues promptly and professionally Daily oversight of expenditures that impact profit Manage daily and monthly efficiency goals Manage administrative staff Manage Service Managers and their technicians Manage payroll and HR required activities Regularly lead performance feedback and reviews Manage and maintain fleet, equipment, and material inventory Other duties as assigned Minimum Qualifications : Prior pest control experience (required) Demonstrated leadership abilities Effective verbal and written communication Conflict resolution High degree of integrity and business maturity Demonstrated time management skills, resulting in the ability to manage multiple client relationships and prioritize time and resources accordingly. Proven ability to create written training materials, deliver organized and impactful training, and measure results of training. Ability to coach and motivate others. Observant and consistent in catching defects, documenting them, drafting a solution to them in writing, implementing the solution, and making sure the remedy does not extinguish over time. Keeps all timeline commitments Readily and completely keeps managers informed about interactions with the rest of the organization Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web based portals) Proven track record in achieving sales results Strong organizational skills Able to work a 40-hour (minimum) work week, Accessible after hours (including weekends/holidays) Possess current Illinois Driver License Ability to pass background check upon offer of employment Meets company driving standards Please apply through this post. Please also visit us on the web at www.landmarkpest.com. Thank you, Landmark's Friendly Hiring Managers Term: Pest Control Technician

Keywords: ABC Humane Wildlife & Pest Control Inc., Elgin , PEST CONTROL DEPARTMENT MANAGER IN SCHAUMBURG FOR 70-PERSON BRANCH, Executive , Elgin, Illinois

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