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Client Services Manager

Company: Farm Market iD
Location: Frankfort
Posted on: August 23, 2019

Job Description:

Opportunity to join an innovative, fun and growing organization in our Chicago area (Westmont, IL) office in our Client Services Team. Our Client Services Team works with clients in all segments of Agribusiness in providing data, data services, access to our applications and marketing services. Successful candidate will be smart, self-starter, confident, interest and comfort in learning new things and great interpersonal skills. You will work directly with clients, our sales team and our product and IT teams to coordinate and deliver our services to clients. This position will also be the point person in executing email marketing services for our clients. Training will be provided. A candidate with a degree in an agriculture discipline or experience in this industry is preferred. Additionally experience and/or comfort work with data is a must. Experience with SQL or any data software is also preferred. This position offers extraordinary room for professional growth. We are growing fast and need key team members to take and assuming additional responsibilities. -- Working with current clients by using our internal count system to apply client criteria and run counts to generate a targeted set of growers-- Email marketing-- Using our email deployment system you would create campaigns and deploy them for client-- Regular monitor/analyze our sender scores, blacklists, whitelists, deliverability, etc.-- Communicate with clients for successful email marketing campaigns and provide support and consultation. -- Responsible for maintaining and reporting on active email campaigns -- Keep email database updated and maintain suppress files-- Working with our sales team on customer jobs-- Process postal, telephone and email requests using a variety of databases and tools -- Quality control of outgoing orders for accuracy-- Standardize/append data to client databases to update their customer records(based on client's specifications)-- Provide support to customers/sales team regarding past, current, and future orders
Competitive salary and great benefits. Salary commensurate with experience and targeted at between $35-$55K.

Keywords: Farm Market iD, Elgin , Client Services Manager, Executive , Frankfort, Illinois

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