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Branch Administrative Assistant

Company: Heritage
Location: Elgin
Posted on: March 25, 2020

Job Description:

Heritage-Crystal Clean (HCC) is a publicly traded company that continues to be a leader in the environmental services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. HCC offers competitive compensation, excellent benefits, and opportunities for advancement.

Purpose: The Branch Administrative Assistant will be responsible for processing branch paperwork in a timely and accurate manner. The Branch Admin will also be responsible for answering the Company's phone line, fielding customer questions, and routing/distributing calls accordingly.

Essential Duties:

  • Processing (data entry) of branch paperwork
  • Direct contact with field personnel from branch locations
  • Answer customer inquiries
  • Become knowledgeable with a variety of field concepts, practices and procedures
  • Meet weekly processing goals
  • Answers the Customer Service phone line in a professional manner (Avg. 40 calls per day)
    • Accurate routing and distribution of incoming customer phone calls
      • General office duties

        Job Requirements

        Position Qualification Requirements:

        To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.



        Core Competencies & Specific Skills:
        • Team player who is friendly, personable and enthusiastic
        • Ability to prioritize and meet deadlines
        • Strong communication skills
        • Strong work ethic
        • Reliability
        • Good number aptitude
        • Above-average computer skills (Microsoft Excel, Word, and Outlook)


          Work Experience:
          • 2-4 years of business or customer service experience
            • All applicants must pass the company paid substance abuse screening


              Education, Certificates, Licenses, or Designations:
              • High School Diploma or its equivalent


                Benefits
                • Medical and Dental
                • 401K
                • Competitive salary
                • Paid time off
                • Short-term disability
                • Life and accident insurance
                • Advancement opportunities
                • Employee Stock Purchase Plan

Keywords: Heritage, Elgin , Branch Administrative Assistant, Administration, Clerical , Elgin, Illinois

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